eSIM Airport Sales and Inquiries | Telecom Square for purchasing an eSIM

Features of eSIM square

Easy to use, 2 steps.

1. Buy your eSIM

Purchase an eSIM at our airport counters.
Note: You will need to present your passport to verify your identity when picking up your eSIM.
2. Set up your device

Scan the QR code for profile settings and install your eSIM. Activate the eSIM from your device settings to start using it.

1.Ensure that your device is compatible with eSIM.
2.eSIM cannot be used on devices that are SIM-locked. Please verify with your mobile carrier.

1.The Company's liability for eSIM connection issues ("connection failure") is limited to defects in the eSIM activation code provided by the Company. If the connection failure is due to the user's equipment, settings, or the environment, the Company's liability will only cover direct and ordinary damages.
2.The Company is not responsible for any failures related to the user's device during usage.
3.Service availability may be affected by local communication conditions, and there may be instances where service is not possible due to the carrier's circumstances.
4.Once an eSIM profile is deleted, it cannot be reinstalled.

Inquiries: 7 a.m. - 10 p.m.

Airport	Location	Business Hours
New Chitose Airport International Terminal	2 Fl. Arrival Lobby New Chitose Airport	8:30-17:00 Data
Narita International Airport Terminal 1	1 Fl. Arrival Lobby	7:00-21:00 Data / Calls Data
Narita International Airport Terminal 1	4 Fl. Departure Lobby South Wing	7:00-21:00 Data / Calls Data
Narita International Airport Terminal 2	B1F Railway ticket gate floor	7:00-21:00 Data / Calls Data
Narita International Airport Terminal 2	3 Fl. Departure Lobby	7:00-21:00 Data / Calls Data
Haneda Airport (Tokyo International Airport) Terminal 2	3 Fl. International Departure Lobby Mobile Center Haneda	7:00-22:00 Data / Calls Data
Haneda Airport (Tokyo International Airport) Terminal 3	2 Fl. Arrival Lobby Mobile Center Haneda	6:30-23:00 Data / Calls Data
Haneda Airport (Tokyo International Airport) Terminal 3	3 Fl. Departure Lobby Mobile Center Haneda	6:30-23:00 Data / Calls Data
Chubu Centrair International Airport	Access Plaza, 2nd floor Mobile Center	6:30-22:00 Data
Kansai Airport Terminal 1	1 Fl. Arrival Lobby	6:00-23:00 Data
Fukuoka Airport International Terminal	1 Fl. Arrival Lobby	7:00-21:00 Data