New Chitose Airport International Terminal
2 Fl. Arrival Lobby
Mobile Center New Chitose Airport
Location
2nd floor of the International Terminal, right next to the international arrival gate.
Hours
8:30AM-5:00PM
Details
Airport Stores Offering
SIM Cards & eSIMs
At Mobile Center New Chitose Airport, located in the International Terminal, 2 Fl. Arrival Lobby, you can purchase SIM cards and eSIMs, as well as rent Wi-Fi routers. We offer a wide range of options, including unlimited data plans, SIM cards with phone numbers, 5G-compatible plans, and multi-country plans.
Our staff can also help you choose the right connectivity option or plan, and provide support with eSIM purchases and setup.
Products
SIM Card & eSIM Products Available at New Chitose Airport International Terminal, 2 Fl. Arrival Lobby
Product Categories
Japan SIM Cards
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JAPAN 4G Unlimited Data (FUP30GB)/8-DaysSIM¥6,000 -
JAPAN 4G Unlimited Data (FUP50GB)/16-DaysSIM¥7,000 -
JAPAN 4G Unlimited Data (FUP50GB)/31-DaysSIM¥8,500 -
JAPAN 4G 5GB/8-DaysSIM¥3,000 -
JAPAN 4G 10GB/8-DaysSIM¥4,000 -
JAPAN 4G 100GB/91-DaysSIM¥18,000 -
JAPAN 5G Unlimited Data (No FUP)/4-DaysSIM¥5,000 -
JAPAN 5G Unlimited Data (No FUP)/7-DaysSIM¥6,500 -
JAPAN 5G Unlimited Data (No FUP)/10-DaysSIM¥8,500 -
JAPAN 5G Unlimited Data (No FUP)/15-DaysSIM¥8,980 -
Data + Domestic Calls
JAPAN 4G 5GB/15-DaysSIM¥9,000 -
Data + Domestic Calls
JAPAN 4G 20GB/30-DaysSIM¥15,000
View All Japan SIM Cards
Japan eSIMs
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JAPAN 4G 4GB per Day for 8 DayseSIM¥6,000 -
JAPAN 4G 4GB per Day for 15 DayseSIM¥7,000 -
JAPAN 4G 4GB per Day for 31 DayseSIM¥8,500 -
JAPAN 5G Unlimited Data (No FUP)/5-DayseSIM¥5,000 -
JAPAN 5G Unlimited Data (No FUP)/10-DayseSIM¥8,000 -
JAPAN 5G Unlimited Data (No FUP)/21-DayseSIM¥10,000
View All Japan eSIMs
Other Products
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SIM Ejector Pin¥200 -
2A USB Charger¥1,000 -
Universal Travel Adapter（Used Items）¥550 -
Cable: Type-C to Type-A¥500 -
Cable: Type-C to Type-A/C¥1,200
View All Other Locations
How to Use
How to Use SIM Cards & eSIMs from Mobile Center New Chitose Airport, International Terminal, 2 Fl. Arrival Lobby
1.Check that your smartphone is SIM-unlocked or eSIM-compatible.
2.Purchase an eSIM at the airport counter.
3.Our staff will assist you with the initial setup.
4.Set up your connection at your destination.
1.Purchase a SIM card at the airport counter.
2..Insert the SIM card into your device and complete the setup.
Support
Support Available at Mobile Center New Chitose Airport, International Terminal, 2 Fl. Arrival Lobby
From choosing the right connectivity option and data plan to setting up your eSIM, our airport counter staff can assist you before and after your purchase.
Product & Plan Selection
Setup & Usage
Questions & Assistance
Important Information About eSIM Products
Purchasing Information
- Please check in advance that your device is compatible with eSIM.
- eSIM cannot be used on SIM-locked devices. Please check with your mobile carrier to make sure your device is unlocked.
Usage Information
- Our responsibility for eSIM connection issues is limited to problems caused by defects in the eSIM activation code provided by Telecom Square.
If connection issues arise due to the specifications, operation, or settings of the user's device, or due to the user's network environment, our liability shall be limited to direct and ordinary damages. - We cannot be held responsible for any issues or malfunctions affecting the user's device during use of the service.
- Even within the service coverage area, connectivity may be limited in certain locations due to local network conditions. The service may also become unavailable due to circumstances affecting the local network operator.
- Once an eSIM profile has been deleted, it cannot be reinstalled.
FAQ
- Q. Can I purchase an eSIM at the airport?
- You can purchase eSIMs at the our airport counter.
eSIMs are also available for purchase online.
▶Purchase an eSIM Online - Q. What payment methods are accepted at the airport counter?
- We accept cash, most major credit and debit cards, UnionPay, Alipay*, WeChat Pay*, and Alipay+*. 銀聯 (Union Pay)、 (*Certain conditions apply.)
- Q. Can I get help setting up my eSIM?
- In-person setup assistance is available for eSIMs purchased from Telecom Square.
- Q. Do I need to provide identification to purchase a SIM card with voice calling?
- Yes. You will need to verify your identity when purchasing a SIM card with voice calling.
Please note that we will make a copy of a valid form of identification, such as your passport, at the store.